BRAND GROWTH PARTNER

A brand loved around the world won’t automatically win in Japan.

We reframe your brand into reasons to buy in Japan — hands-on.

Let’s start with a conversation

[Photo — 金曜に本番写真を挿入]

Do any of these sound familiar?

You’re not sure who to turn to.

Left to a local agency, the brand’s world fell apart.

Agencies pitch, but you can’t have a real discussion in English.

You’re looking for a brand expert who can act as a local COO.

Not big enough for a full-time hire — but you need more than an adviser.

Japan is a major market — yet famously singular, and hard to read.

Facing the world’s most discerning consumers, concepts and tactics that worked elsewhere won’t necessarily land. Culture, history, and habit change what makes people buy.

In Japan, meaning lives between the lines.

YOUR MARKETS
—Low-context

Meaning is stated explicitly. Clear, logical, spelled-out messaging wins.

JAPAN
— High-context

Much is unspoken — read from context, nuance, and the space between words.

What lands in low-context markets won’t automatically land in Japan.
We reframe it into the meaning, experience, and context Japanese customers buy.

Anyone can translate. We reframe.

Anyone can translate. We reframe.

Anyone can translate. We reframe.

Turning your brand into the reasons Japanese customers actually buy — not words, but meaning, experience, and context. Your brand’s essence stays intact; what changes is why people want it.

“Reframing” = turning an overseas brand, while protecting its essence, into the words, experiences,
and context that make Japanese consumers want it.

From listening first to executing on the ground — together.

From listening first to executing on the ground — together.

From listening first to executing on the ground — together.

1

Listen first, together

Map your brand’s goals and assets with you to set the foundation.

2

Gather insight on the ground

Gather insight on the ground

Go straight to the real voice of Japanese consumers — not desk research.

3

Reframe the context

Reframe the context

Reframe the home-market world for the Japanese context.

4

Build the strategy

Design the concept, channels, and experience.

5

Execute alongside you

Execute alongside you

Align HQ, agencies, and in-house teams — hands-on, on the ground.

30 years of world-class brand management, across six arenas.

1

P&G (the global standard of brand management)

2

J. Walter Thompson (building global brands on consumer insight)

3

Guerlain / LVMH (led Japan-market marketing)

4

Founder → Exit (built, ran 11 years, sold)

5

De Beers Forevermark (Board Member, No.2 of the brand)

Brand Growth Partner


Deep record in org change, talent development, coaching, and new-business development.

Brand Growth Partner


Deep record in org change, talent development, coaching, and new-business development.

Growth driven by “Reframing” and hands-on “Execution.”

Guerlain (LVMH)

3× sales

3× sales

3× sales

+30% buyers in their 20s–30s; a younger brand.

De Beers

New category

New category

New category

“Bond” concept — a breakout hit in 6 overseas markets.

Nail salon (launch)

Profitable in month 1

11 years without a loss, then sold.

Childcare operator

40%-margin business

40%-margin business

40%-margin business

80% of enrolled 3-year-olds joined.

A quiet craft studio scene in warm natural light

Reframing overseas brands for the Japanese context.

Reframing overseas brands for the Japanese context.

Reframing overseas brands for the Japanese context.

Japan is famously singular. Reading its culture, history, and habits, capturing the real insight, and shaping a strategy that resonates — that, I believe, matters most when an overseas brand enters Japan. My way isn’t to hand over answers — I listen first, then find them together with you, all the way to execution.

 


Japan is famously singular. Reading its culture, history, and habits, capturing the real insight, and shaping a strategy that resonates — that, I believe, matters most when an overseas brand enters Japan. My way isn’t to hand over answers — I listen first, then find them together with you, all the way to execution.

 


— Natsu Murakami, Founder, Serendip / Brand Growth Partner

This is for you if…

-You're a global brand entering — or growing in — Japan.

You need a trusted, senior partner who can act as a local COO.

You want to protect your brand’s world while making it land in Japan.

You need more than an adviser, but less than a full-time hire.

Concretely, here’s how I walk alongside you.

Concretely, here’s how I walk alongside you.

Concretely, here’s how I walk alongside you.

Core

Core
(the Japan partnership)

Ongoing reporting on Japanese-market insight

Briefing & debating Japan’s market and consumers

Turning your HQ brand strategy into a Japan strategy

Directing agencies and in-house teams

Backing you up in partner negotiations

As needed

As needed (beyond)

As needed (beyond)

As needed (beyond)

Management (vision, strategy, new business)

Org & talent (hiring, development, evaluation)

Sales & marketing (strategy, metrics)

Product development (concept)

Consultation

Let’s start with a conversation.

For brand leaders serious about Japan — I’ll propose a plan in a 60–90 minute session.